Terrible Service

<p>Myself and my husband we traded in our car at VW Mcarthy in Gezina. We app**** for a finance for the other car, everything was approved by a bank. It took a week for us to go and sign.</p> <p>On application l was told that we will get a Silver Polo TSI. On the day we were supposed to go and get the car i was told that the Silver car is not found, a picture of a red Polo was sent to me. I told the salesman that i don't want it. Later in the day he called to say everything is fine we can come to sign. When we got to the dealer to our suprise , we found a white car waiting for us. The salesman told us to wait a bit for the finance manager to call us. It was during our working hours. We waited for half an hour, after an hour ofvwaiting we decided to go inside. When we got to the Finance manager's office; we were told by the finance guy to wait outside again. Eventually we were called in. The Finance manager explained to us the deal. We asked the mileage on the car , and it was close to 45000 kms. We asked for them to service for us. We were told to speak to the salesman. And we signed and took the car.</p> <p>The next day we realised the car had chips in the bonnet and on the sides. The tyres were also won out. It had no spare key, which we were promised to get the following week. The next day myy husband contacted the sales man to sort out the service of the car(which he agreed to service it) , chips, tyres and spare key. We couldn't understand why they would sell us a car in that condition. It took him 3 weeks to service the car and get the chips done. And another week to get the spare key. Now its the 5th week and the tyres are still not done or changed.</p> <p>After numerous calls and messages to the salesman, today he told us that he forgot about the tyres. We are sick and tired of this.</p> <p>VW MCCARTHY what a bad service. To think that this is our second car we bought from you. We are not happy with this kind of service at all. Its disappointing and disgusting. This will be the last time we or anyone close to us will ever do business with you. </p>