JP
Jaco P

1 reviews | Active since Jul 2016

26 Jul 2016, 10:58

Terrible Service

<p>My Audi A4 broke its timing belt on 60000 km, less than half the distance it was supposed to last. I took my vehicle to Audi Middelburg on the 21st June for the repair. Its now five weeks later, and I'm still waiting for my vehicle. I've laid a compliant with Audi SA, But to date I've received no feedback from them either. I'm so frustrated with the whole situation. Audi is quick to sell you the vehicle, but terrible to honour the warranty on that vehicle</p>

0
Replies (1)
McCarthy
McCarthy's reply31 Aug 2016, 15:00
Official

Good day,

Your complaint has been logged and sent through to the dealership and management for resolution. I will be assisting you, please contact me should you need additional help.

Your reference number with Customer Care is REF 6107.

Regards

Bidvest McCarthy Customer Care