Still waiting for my spare key and carpets

I purchased a used vehicle from McCarthy Toyota Midrand in September 2015. When I too delivery of the vehicle, I was told by Seamus Lindsay that the I could not receive my spare key because the dealer tracker in the vehicle has not been received. I also did not receive the carpets to my vehicle as I was told that there were no carpets available as a result of the strike at Toyota South Africa.<br> <br> I have been following up with Seamus on the delivery of my key and carpets since then, but have received excuse after excuse from him. Last week I personally went to McCarthy after not receiving a response from Seamus via email. When I got there I found that he had been promoted to the luxury division of McCarthy but did not even bother to inform his clients he still had outstanding issues with of the matter. For me it is quiet baffling how someone deserves a promotion when he as not finalised all outstanding issues with clients. <br> <br> With Seamus being absent I was finally assisted by some guy called Eugene, who is apparently the chief there. After also promising that my key would be ready this afternoon, he never called me back. I went back today but still nothing. Please assist.