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Sarah T

1 reviews | Active since Feb 2013

23 Feb 2016, 09:17

Speed fine on sold car

I bought a car at the dealership late last year, with Ronnie Khumalo, and traded in my old car. I have since got a speed fine on the traded in vehicle, presumably someone revving it up during a test drive. Despite repeated contacts with the dealership, they haven't resolved the issue. They also haven't provided me with confirmation that they serviced the new vehicle before selling it to me (there is no stamp in the service book). Ronnie has since left the dealership, and trying to follow up with Sandile has got me nowhere. Kind of at my wit's end.

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Replies (1)
McCarthy
McCarthy's reply24 Feb 2016, 09:35
Official
Hello saartjie75,

Good day,

Your complaint has been logged and sent through to the dealership and management for resolution. I will be assisting you,

please contact me should you need additional help.

Your reference number with Customer Care is REF 5926.

Regards

McCarthy Customer Care
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