TF
Tidimalo F
1 reviews | Active since Dec 2018
20 Dec 2018, 18:06
shocking service from Toyota Midrand
I had the most shocking experience in Toyota Midrand,took my car in @ 7 h20 only got it back at 16h40 after I made countless calls to my services advisor who kept lying to me and kept telling me she will call me back but never did , eventually I took and Ubber to go Collect my car after I was told that my car would be ready at 16h30 and the driver will be collecting me before that 16h30 at 16 h20 I decided to get my own means of transport cause clearly Toyota Midrand had failed me dismally...
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Replies (2)
McCarthy's replyOfficial
03 Jan 2019, 09:33Good day,
Your complaint has been logged and sent through to the dealership and management for resolution. We will be assisting you, please contact us should you need additional help. We hope that we can restore your faith in our dealership and in our brand.
Your reference number with Customer Care is REF 6783.
Regards,
Bidvest McCarthy Customer Care
http://ow.ly/OMSb30l2E79
Your complaint has been logged and sent through to the dealership and management for resolution. We will be assisting you, please contact us should you need additional help. We hope that we can restore your faith in our dealership and in our brand.
Your reference number with Customer Care is REF 6783.
Regards,
Bidvest McCarthy Customer Care
http://ow.ly/OMSb30l2E79
McCarthy's reply03 Jan 2019, 09:33
Official
Good day,
Your complaint has been logged and sent through to the dealership and management for resolution. We will be assisting you, please contact us should you need additional help. We hope that we can restore your faith in our dealership and in our brand.
Your reference number with Customer Care is REF 6783.
Regards,
Bidvest McCarthy Customer Care
http://ow.ly/OMSb30l2E79
Your complaint has been logged and sent through to the dealership and management for resolution. We will be assisting you, please contact us should you need additional help. We hope that we can restore your faith in our dealership and in our brand.
Your reference number with Customer Care is REF 6783.
Regards,
Bidvest McCarthy Customer Care
http://ow.ly/OMSb30l2E79
McCarthy's replyOfficial
03 Jan 2019, 12:03Good day Tidimalo,
We have tried getting in contact with you but there seems to be an error with your email address. Could you perhaps provide us with more information on your vehicle (make, model, registration number or VIN) as well as your contact number?
We look forward to your response. Regards, Bidvest McCarthy Customer Care
We have tried getting in contact with you but there seems to be an error with your email address. Could you perhaps provide us with more information on your vehicle (make, model, registration number or VIN) as well as your contact number?
We look forward to your response. Regards, Bidvest McCarthy Customer Care
McCarthy's reply03 Jan 2019, 12:03
Official
Good day Tidimalo,
We have tried getting in contact with you but there seems to be an error with your email address. Could you perhaps provide us with more information on your vehicle (make, model, registration number or VIN) as well as your contact number?
We look forward to your response. Regards, Bidvest McCarthy Customer Care
We have tried getting in contact with you but there seems to be an error with your email address. Could you perhaps provide us with more information on your vehicle (make, model, registration number or VIN) as well as your contact number?
We look forward to your response. Regards, Bidvest McCarthy Customer Care