Service Excellence

I have been dealing with Inyanga Motors for some time now, having purchased and serviced my vehicles there.<br> on the 22/02/2015 dismayed i phoned the workshop to try and get my car serviced urgently or rather the dealer contact details in Durban. The the following day's travel would push the KM allowance past the Warranty acceptable limit. I had just returned from leave and knew that without prior notice, a immediate service would be impossible.<br> I was incredibly pleasantly surprise when Janine (very calmly) not only called me back shortly but also opened a jobcard and arranged to assist. <br> I have always had excellent service from Janine and Peter but all staff including Yvonne, who does the after Sales calls, has been absolutely fantastic.<br> In a industry where customers are cost sensitive when making purchase decisions, my great past and current experience and satisfaction as valued client, has me making vehicle purchasing decisions based on the above rather than looking for a replacement car somewhere else.