1 reviews | Active since Aug 2012
I bought a used 2012 VW Polo Bluemotion approximately 3 months ago from the above dealership and two days ago I had a tyre problem on the road and as a result I had to stop on the side of the highway. First thing I checked was the Emergency triangle to safeguard myself from other motorists whilst attending to my tyre issue. <br> <br> To my surprise I could not find the triangle in the car and I had to carry on working on the tyre with all of the dangers involved. This morning I then called VW to find out what could have happened to the triangle and I was informed that my sales adviser is no longer employed there and they promised to refer the matter to the manager involved.<br> <br> I waited the entire day and there was no response from the dealership until I had to call them again later about 30 minutes ago. I requested to speak to the Used Car Sales manager and they transferred me to him . I then explained my problem to him and his response was \ 2014 model vehicles only are required by law to have emergency triangles inside and he said if it wasn't in the car there is unfortunately nothing he can do but I can buy one from Midas".<br> <br> I was not happy with the response and feel like he just did n """
Best regards,
Best regards,
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