1 reviews | Active since Jan 2016
Rudest Branch Ever!
Hello,<br> <br> If you are in the Witbank area and want anything to do with Volkswagen, rather go to the Middelburg branch.<br> I phoned and got an arrogant sales person that first I can't hear at all, then he said he can't get the book value of my car and he won't help my after I asked him for a better telephone line number. He dropped the phone in my ear. Called the reception again and was \Transferred\", the line dropped, called back and hold on for over 2 min and gave up.<br> <br> Called the Middelburg branch, within 10 sec they answered and put me through to a sales person, 2 min later I had my enquiries sorted and felt if I was helped with respect and in a professional manner.<br> <br> I recommend not to do business with the Witbank branch as this is not my first encounter with them where they rudely assist you!"
Good day,
Your complaint has been logged and sent through to the dealership and management for resolution. I will be assisting you, please contact me should you need additional help.
Your reference number with Customer Care is REF 5998.
Regards
Bidvest McCarthy Customer Care
***
Best regards,
Good day,
Your complaint has been logged and sent through to the dealership and management for resolution. I will be assisting you, please contact me should you need additional help.
Your reference number with Customer Care is REF 5998.
Regards
Bidvest McCarthy Customer Care
***
Best regards,
