MK
Mahomed K

1 reviews | Active since Aug 2015

23 Aug 2015, 20:33

Rotten Service

As the supplier is the closest to where I live, I use their services but my experiences are as follows:<br> 1. Supplier always fails or neglects to revert to me as promised<br> 2. When I serviced my vehicle earlier, I spent as much as R12000 there and still found that I had certain problems. The service manager said she would get back to me but did not. That was 3 or 4 months ago. In fact they referred me to an auto electrician who they said it \their"auto electrician. The autoelectrician said that I had a problem which would cost me R2400 but I sorted the matter out myslef which cst me nothing.<br> 3. I recently serviced my vehicle there again. I mentioned to the service manager that i had reservations about certain things. She said a Mr Dankers would get back to me the same day. It is now more than 3 working days later. <br> I am still waiting.<br> <br> I once had to contact Toyota's head office in Gauteng to get them to work on a vehicle which I had purchased from them.<br> <br> When I sent an e-mail enquiry to the manager about a brand new vehicle that I wanted to purchase"

0
Replies (1)
McCarthy
McCarthy's reply24 Aug 2015, 08:46
Official
Hello MASKDUN,

Good day,

Your complaint has been logged and sent through to the dealership and management for resolution. I will be assisting you, please contact me should you need additional help.

Your reference number with Customer Care is REF 5610.

Regards

Sani Moyo
McCarthy Customer Care
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Best regards,