Ripping of customers
My car is currently in for a service and to have the waterpump replaced. A month ago I was told it would be R 6000, today I am told it is R6400. And that after the car being there for almost Why does Volkswagen feel it is necessary to ******* their customers with a more than 4000% markup on an item. I will never again take my car to any Volkswagen branch for any repairs. Whats the worst about it is that the car only has 56200 kms on the clock, how can an expensive car like that need replacing a waterpump with that low mileage.
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McCarthy's replyOfficial
27 Feb 2015, 08:50Hello mjbenade,
Good day,
Your complaint has been logged and sent through to the dealership and management for resolution. I will be assisting you, please contact me should you need additional help.
Your reference number with Customer Care is REF 5237.
Regards
Sani Moyo
McCarthy Customer Care
***
www.facebook.com/mccarthywecare
Good day,
Your complaint has been logged and sent through to the dealership and management for resolution. I will be assisting you, please contact me should you need additional help.
Your reference number with Customer Care is REF 5237.
Regards
Sani Moyo
McCarthy Customer Care
***
www.facebook.com/mccarthywecare
McCarthy's reply27 Feb 2015, 08:50
Official
Hello mjbenade,
Good day,
Your complaint has been logged and sent through to the dealership and management for resolution. I will be assisting you, please contact me should you need additional help.
Your reference number with Customer Care is REF 5237.
Regards
Sani Moyo
McCarthy Customer Care
***
www.facebook.com/mccarthywecare
Good day,
Your complaint has been logged and sent through to the dealership and management for resolution. I will be assisting you, please contact me should you need additional help.
Your reference number with Customer Care is REF 5237.
Regards
Sani Moyo
McCarthy Customer Care
***
www.facebook.com/mccarthywecare