1 reviews | Active since Mar 2009
Repairs
I have to say that I am quite disappointed with Mccarthy's workshop. When I take my car in for servicing I get the best service from the front desk and always gives a 10/10 rating when I get phoned to ask about the service. BUT I took my car in in January because of a knocking sound and when I turn to the right. When I got my car back it was fine until the next day when it was even worse. I took it back again and this time they told me that the knocking noise was coming from my brakepads that have to be replaced. That did not dound right to me, but I asked for a quote. When I got into the car to leave there were other sound coming from the front of the car that wasn't there before. The \technician\" drove with me and this time I was told that it is also the bearing and mounting on top of the shock that has to be replaced. This was replaced, but after driving a couple of kilometers the knocking sound was back. On the 19 of March I was told to go to a client in Bloemfontein, but was not comfortable driver my car there due to the knocking noises. I went to Bosch to replace the front brake pads as Nissan was closed. The noise is still there. On the 23rd I took it back, but it is still d"
Good day,
Your complaint has been logged and sent through to the dealership and management for resolution. I will be assisting you, please contact me should you need additional help.
Your reference number with Customer Care is REF 6001.
Regards
Bidvest McCarthy Customer Care
***
Best regards,
Good day,
Your complaint has been logged and sent through to the dealership and management for resolution. I will be assisting you, please contact me should you need additional help.
Your reference number with Customer Care is REF 6001.
Regards
Bidvest McCarthy Customer Care
***
Best regards,
