SM
Sigqibo M

1 reviews | Active since Dec 2017

15 Dec 2017, 12:38

Refusal to fix a car i bought with a dealership and also refuse to leave a curtesy car

I Sigqibo Maliwa bought a car (Ford Fiesta 1.6 - ZBR 508 GP) from the below company with the sales person and managers details

McCarthy Volkswagen in Weltevredenpark 3 Foster Lane Constatia kloof. I was helped by Issac Kerwane and his manager is Garreth Mccarthy and their contact details are (Isaac - Cell ********** ) ,Garreth - ********** and land line is ********** .

After they have delivered the car. I drove around and heard sounds . I reported the fault and they (Mccarthy) took it for (repairs) and no changes were made. I reported it again and the same problem persist. they refuse to even give a curtesy car.

Today (2017 - 12 -15) they promised to come and get the car for repairs and drop a curtesy car. when they arrived here at work (85 protea road Sandton .Kingsley office park) they refuse to leave a curtesy car. I am stranded as I have no car to complete my travelling plans.

Kindly help with getting my car fixed

0
Replies (1)
McCarthy
McCarthy's reply15 Dec 2017, 14:08
Official

Good Afternoon,

We are so sorry about your experience and we will be investigating this matter and getting back to you about a solution. Your reference number is 6482.

Regards,

Bidvest McCarthy Customer Care