1 reviews | Active since Dec 2017
Refusal to fix a car i bought with a dealership and also refuse to leave a curtesy car
I Sigqibo Maliwa bought a car (Ford Fiesta 1.6 - ZBR 508 GP) from the below company with the sales person and managers details
McCarthy Volkswagen in Weltevredenpark 3 Foster Lane Constatia kloof. I was helped by Issac Kerwane and his manager is Garreth Mccarthy and their contact details are (Isaac - Cell ********** ) ,Garreth - ********** and land line is ********** .
After they have delivered the car. I drove around and heard sounds . I reported the fault and they (Mccarthy) took it for (repairs) and no changes were made. I reported it again and the same problem persist. they refuse to even give a curtesy car.
Today (2017 - 12 -15) they promised to come and get the car for repairs and drop a curtesy car. when they arrived here at work (85 protea road Sandton .Kingsley office park) they refuse to leave a curtesy car. I am stranded as I have no car to complete my travelling plans.
Kindly help with getting my car fixed
Good Afternoon,
We are so sorry about your experience and we will be investigating this matter and getting back to you about a solution. Your reference number is 6482.
Regards,
Bidvest McCarthy Customer Care
Good Afternoon,
We are so sorry about your experience and we will be investigating this matter and getting back to you about a solution. Your reference number is 6482.
Regards,
Bidvest McCarthy Customer Care
