Re: Failure to repair the car

I took my car for service and requested they Inspect the bad sound that was occurring when I app**** the brakes. I was given the car and noticed the sound was still there, on 3 occasions I brought back the car because the sound was still there. When I went to collect my car, it was damaged - it had lots of visible scratches I had to leave it so they can remove them. I came back to collect the car and upon driving 5min I could still here the bad sound that I reported. I now don't know what to do because it looks like McCarthy cant fix their own brand, we are still paying this car but do not enjoy driving it. I even drove with the technician to here the sound but still there is no solution. I just regret the day I bought this Toyota car because I don't enjoy the benefits they promised when I first bought it. this tells me that they do not test drive the cars after they think they had done repairs. Just like when they gave me the car with scratches without notifying me, and had I drove out of their premises they wouldn't take responsibility. My trust for this dealership and this Toyota brand has been comprised. Does this mean I have to take back the car for the forth time?