LJ
Louis J

1 reviews | Active since Mar 2009

22 Feb 2015, 20:31

Qashqai still not repaired

I bought a Qashqai from Mccarthy Nissan Randburg in October 2014. My car has been back to their workshop a few times to do repairs. The last time my vehicle was there for a full three weeks and they promised me that all has been repaired, but they still did not fix all the problems on the car. I even raised it with the dealer principle Dean. My car loses refs when I accelerate, The vehicle has a loud humming noise when I go above 60 km/h, the windscreen leaks water when it rains, the rain censor does not work after they said they installed a new one. They have replaced my buckled mag wheels and usb port on the radio and seems to have repaired the sub frame. I again e-mailed the secondhand car manger Henry and dealer principle Dean last week, but got no response from them. I NEED SOMEBODY TO ASSIST ME WITH THIS PLEASE! I paid a lot of money and this is the service I receive from Mccarthy.

0
Replies (1)
McCarthy
McCarthy's reply23 Feb 2015, 08:55
Official
Hello louisjj,

Good day,

Your complaint has been logged and sent through to the dealership and management for resolution. I will be assisting you, please contact me should you need additional help.

Your reference number with Customer Care is REF 5218.

Regards

Sani Moyo
McCarthy Customer Care
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