1 reviews | Active since May 2017
Purchasing of our first vehicle (wasn't a happy moment)
<p>3 years back my partner purchased me a demo gt polo vivo , as it was a demo there was oviously a discounted amount that was discussed with the consultant . On the day of signing the paperwork my partner picked up on a few errors they corrected and sent him a new document after signing and fetching the car at the dealership he had to sign more documents , where we recieved a breakdown of the purchase , Firstly the amount we discussed wasnt the same we saw it over as we were eager and excited to ride outof there secondly they charged us for the tape in the car a hole R4000 extra which to my understanding the car comes out the standard tape the consultant advised otherwise and a few other things as well my partner ended up paying more for a demo car then a barnd new one the purchasing price was higher then they new one we would have taken , the car was not cleant properly as the consultant noted to us they had a team building went painball shooting thus the reason for the marks on the seats but as advised that it would be cleant , on the day i went to pick it up there was no mats in the car i enquired it about it they said no i would have to purchase a set of mats which they never told me inadvance otherwise i wouldnt have paid them cash R2500 for the tinting of my cars windows ! i went through everything once again and returned to the branch and asked for the consultant who helped us and was told he wasnt working there anymore , hope there arent more ********** clients like ourselfs out there we paid over R200 000 for a car a recieved it in such a way that it wasnt a joyous moment more a stressful time in our lives thank you very much Mc carthy Volkswagen Parow for definatetly learning us a lessons , days after i went to west cape volkswagen and they gave me a pair of carpets !!!!! </p>
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My sincere apologies for your experience. If the issue has not yet been resolved please email us at ***
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Bidvest McCarthy Customer Care
Good day
My sincere apologies for your experience. If the issue has not yet been resolved please email us at ***
Regards
Bidvest McCarthy Customer Care
