Poor Service. Unsatisfactory Vehicle.

<p> </p> <p>17/11/2016- Received photos of the vehicle and was advised that all dents/ scratches where already removed via reconditioning. <br />18/11/2016- I had a family member view the vehicle on my behalf and he had noted several cosmetic damages on the vehicle. The salesperson then states that reconditioning is yet to be done and that there are several other items that he has noted for repair.<br />20/11/2016- Vehicle sent in for reconditioning<br />21/11/2016- I was asked if I wanted the rusted roof racks painted (as opposed to being removed). I had consented to this. <br />21/11/2016- Later that day I was advised that the cost of spraying the roof racks is R 500. An amount that I was not made aware of. <br />23/11/2016- Roof Racks were painted and I was advised that the vehicle would leave Cape town on 25/11/2016<br />25/11/2016- I was advised that vehicle could not be dispatched as it would reach Pietermaritzburg on Sunday 27/11/2016 and the relevant dealership would not be open to receive the delivery on my behalf. Dispatch rescheduled for 28/11/2016.<br />28/11/2016- 3Days after the expected delivery, I had been informed that there are parts awaiting to rectify an ABS issue (I was not informed of this on the initial delivery day). Fitment of the part was only completed after 5pm and dispatch rescheduled for 29/11/2016.<br />29/11/2016- Fitment of the ABS part was now still pending. (Manger: Ishmail)<br />29/11/2016- I was thereafter informed that there is now a gearbox issue with the vehicle and the repair will take 7days.<br />21/12/206- I received delivery of my vehicle in PMB. Several issues were immediately noted: <br />there was 0 km of fuel on the tank<br />several dents and rust is evident on the vehicle<br />gear lever boot cover is torn<br />the vehicle is not a HiRider as advertised.<br />09/01/2017- I had an alarm system fitted at a Ford approved fitment center<br />11/01/2017- I had got the smash and grab tint replaced. I was advised that there is a crack on the windscreen that has already been replaced. (I was not notified of this, is this common practice?)<br />13/01/2017- Vehicle went into Barloworld ford ro adjust the hand brake and have the service book stamped. Barloworld Ford suggested that the gearbox needs to be replaced.<br />23/01/2017- Vehicle was picked up by Mayfair Gearbox<br />Jan 27- Vehicle was returned by Mayfiar Gearbox and I was told that there is no fault. Rough changes in and out of second gear is now intermittent.<br />Jan 30- I took the vehicle to Ro Glo Panelbeaters for assessment as per Sumen.</p> <p>It has been almost 3 months since I have paid for this vehicle and the service received and condition of the vehicle is absolutely shocking. I have not received what I was promised</p>