BT
BRENDAN T
1 reviews | Active since Jan 2015
28 Jan 2015, 13:20
POOR SERVICE CONSTANTIA VW
CAR WAS RETURNED FROM SERVICE 2 WEEKS AGO. CAR HAS STOPPED DUE TO THE BATTERY FLUIDS NOT BEEN FILLED. I HAVE QUERIED THIS WITH THE DP AND SERVICE REP AND THEY CLAIM THAT THEY ARE NOT RESPONSIBLE FOR CHECKING BATTERIES. THEY PROCEED TO TELL ME TO LOOK AT MY INVOICE, WHICH CLEARLY STATES THAT \TOPPED UP ALL FLUIDS"";AND IM SORRY THAT I DIDNT RETURN TO HATFIELD IN BRYANSTON.<br> <br> IN FUTURE IF I REQUIRE A R 1600.00 CAR WASH I WILL RETURN TO MACARTHY CONSTANTIA. """
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McCarthy's replyOfficial
29 Jan 2015, 08:32Hello BT8,
Good day,
Your complaint has been logged and sent through to the dealership and management for resolution. I will be assisting you, please contact me should you need additional help.
Your reference number with Customer Care is REF 5051.
Regards
Sani Moyo
McCarthy Customer Care
***
www.facebook.com/mccarthywecare
Good day,
Your complaint has been logged and sent through to the dealership and management for resolution. I will be assisting you, please contact me should you need additional help.
Your reference number with Customer Care is REF 5051.
Regards
Sani Moyo
McCarthy Customer Care
***
www.facebook.com/mccarthywecare
McCarthy's reply29 Jan 2015, 08:32
Official
Hello BT8,
Good day,
Your complaint has been logged and sent through to the dealership and management for resolution. I will be assisting you, please contact me should you need additional help.
Your reference number with Customer Care is REF 5051.
Regards
Sani Moyo
McCarthy Customer Care
***
www.facebook.com/mccarthywecare
Good day,
Your complaint has been logged and sent through to the dealership and management for resolution. I will be assisting you, please contact me should you need additional help.
Your reference number with Customer Care is REF 5051.
Regards
Sani Moyo
McCarthy Customer Care
***
www.facebook.com/mccarthywecare