hB
heleen B
1 reviews | Active since Jun 2015
25 Jun 2015, 17:51
Poor service and advice
On 8000 km since my 30 000 service which was done on 31000 my breaks starts making a noise in the midlands. I took my car in for a service upon return and hear my breaks needs replacing and so do my discs on one side. This will cost me R8000 as this is not covered by service plan. I phone the manager, not happy. They said I could still go 10 000 after previous service. His reply
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Replies (1)
McCarthy's replyOfficial
14 Aug 2015, 11:43Hello heleenbierman,
Good day,
Your complaint has been logged and sent through to the dealership and management for resolution. I will be assisting you, please contact me should you need additional help.
Your reference number with Customer Care is REF 5587.
Regards
Sani Moyo
McCarthy Customer Care
***
Good day,
Your complaint has been logged and sent through to the dealership and management for resolution. I will be assisting you, please contact me should you need additional help.
Your reference number with Customer Care is REF 5587.
Regards
Sani Moyo
McCarthy Customer Care
***
McCarthy's reply14 Aug 2015, 11:43
Official
Hello heleenbierman,
Good day,
Your complaint has been logged and sent through to the dealership and management for resolution. I will be assisting you, please contact me should you need additional help.
Your reference number with Customer Care is REF 5587.
Regards
Sani Moyo
McCarthy Customer Care
***
Good day,
Your complaint has been logged and sent through to the dealership and management for resolution. I will be assisting you, please contact me should you need additional help.
Your reference number with Customer Care is REF 5587.
Regards
Sani Moyo
McCarthy Customer Care
***