AM
Andre M

1 reviews | Active since Jan 2016

04 Jan 2016, 14:53

Poor Service

Vw Polo 1.2 Highline 2014 was advertised on Gumtree for R188 000. I did enquire about the Polo on Gumtree so this morning Jacob phoned me twice in connection with the Polo. The second time he phoned i told him I will be there in 30 minutes. When we arrived Jacob the sales consultant was not there so someone else offer to help me. The Polo 1.2 that was advertised on gumtree again just 2 hours ago, for R 188 000 was not even there. The other consultant said it was sold a few days ago, and the price was over R200 000 so Jacob gave the wrong information on Gumtree. Very dissapointed!!!

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Replies (1)
McCarthy
McCarthy's reply06 Jan 2016, 08:41
Official
Hello Andre41deaar,

Good day,

Your complaint has been logged and sent through to the dealership and management for resolution. Please contact us should you need additional help.

Your reference number with Customer Care is REF 5848.

Regards

McCarthy Customer Care
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Best regards,