1 reviews | Active since Sept 2018
Poor after sales service
Extremely poor service. Brand new vehicle taken in 8 times before it is decided to change the problem part. 3 weeks later I get a call to say that the parts have arrived. 4 days since the car has been there they call to say that it is the wrong part and they have to re order. Multiple emails to the dealer principle with no reply.
Good day,
Kindly provide us with the name of the dealership in question and any more details on the matter. Once we have that, we will direct your complaint to management. We look forward to your response and resolving the matter.
Regards,
Bidvest McCarthy Customer Care
Good day,
Kindly provide us with the name of the dealership in question and any more details on the matter. Once we have that, we will direct your complaint to management. We look forward to your response and resolving the matter.
Regards,
Bidvest McCarthy Customer Care