1 reviews | Active since Oct 2014
POLO GTi
Going to summarise this as shortly as possible, as its a massive amount of info. Bought a 2012 Polo Gti, last October. 1. Car was dirty, had no petrol or oil in, tyres were shot, brakes were finished alignment was out, windscreen was damaged, had no number plate brackets, waited 4 months for my license disc and number plates still no bracket. Was suppose to receive an extra set of rims with the car as well which never happened. Car had also been in an accident of which I was not aware as I wasn't informed, had to find that out myself later. They sold me an extended warranty that doesn't exist either, been waiting months for my money back. Also when they offered to buy the car back they were charging me R2 per km I had travelled, which I fell is absolutely ridiculous as I had to take out so much money just getting everything repaired for it to run. I have complained and emailed and phoned and spoke to customer care. I am sick of these people the make empty promises!!! Extremely ****ed off!!! Worst customer service ever, wish they would just take this car and shove it up their asses.
Good day,
Your complaint has been logged and sent through to the dealership and management for resolution. I will be assisting you, please contact me should you need additional help.
Your reference number with Customer Care is REF 5573.
Regards
Sani Moyo
McCarthy Customer Care
***
Best regards,
Good day,
Your complaint has been logged and sent through to the dealership and management for resolution. I will be assisting you, please contact me should you need additional help.
Your reference number with Customer Care is REF 5573.
Regards
Sani Moyo
McCarthy Customer Care
***
Best regards,
