1 reviews | Active since Mar 2017

09 Jun 2017, 15:59

Pathetic Service...

<p>I bought my car in February this year at Nissan McCarthy Johannesburg, at the time that I took delivery of it the cubby hole handle was broken and Nissan was responsible for ensuring this was fixed however there were supposedly no spare parts. 4 months later and countless emails to follow up on the cubby hole AND other matters that were not being adressed timeously as well as my dissatisfaction over the way things were being handled, they set up an appointment to pick up the car last week and to this day I have not heard from anyone.</p> <p> </p> <p>I find this unacceptable and believe there should be adequate client communication and effort to deliver services efficiently and on time.</p>

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Replies (1)
McCarthy
McCarthy's reply18 Oct 2017, 11:30
Official

Good day

My sincere apologies for your experience. If the issue has not yet been resolved please email us at ***

Regards
Bidvest McCarthy Customer Care