Not taking responsibility

After searching for months I purchased a 2015 VW Amarok from McCarthy VW Parrow Mastercars on 15/01/2016. I'm from JHB and took a day's leave and fly to Cape Town to collect the car. I was very excited as it is the most expensive car I have ever purchased. The salesman was Etienne Vermeulen. I drove the vehicle back to JHB over the weekend and was very happy with it. The service from the dealership was good.<br> <br> I discovered on 20/01/2016 the vehicle had its first PDI in June 2014. I was shocked, I investigated the matter further and according to the VIN the vehicle is a 2012.<br> <br> I could not believe it. I was sad and angry and felt betrayed.<br> <br> Unfortunately, while in Cape Town the gail force wind blew the bonnet open while I was checking the oil and water. This resulted in the windscreen being cracked and a dent in the bonnet. I had the windscreen replaced before I discovered I was misled with the vehicle.<br> <br> I requested that the purchase be cancelled before the end of the first week and that they take the vehicle back as-is and also refund my expenses.<br> <br> To date the purchase has not been cancelled and now I received a letter from their lawyer.<br> <br> \Mastercars - used cars you can trust""";;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;778318;770649;34;2;0;0;0;0;2;NULL;NULL;NULL;15/12/15 8:45;16/01/27 6:58;and again Groupon !!! ;Groupon code: ***Y;;***;i have order 2 x tasers and when received 8 Dec, none were working. After logging the call and the parcel collected by courier and delivered back to Groupon on 4 Jan (wb 6A5277A88AR ), i have receive no response whatsoever. I constantly email and try to phone, but get no answer. <br> <br> i also cannot see on my Groupon account that anything was done to this call!! <br> <br> is this the service you give???!!!!!!!!!!;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;935745;901093;13;2;0;0;0;0;2;NULL;NULL;NULL;16/01/27 8:48;16/01/27 6:58;COMPLAINT BILLING ACCOUNT PH BREETZKE;7,61E+12;the manager;***;I TOOK MY VEHICLE TO MOTORMATE TO LOOK FOR THE PROBLEM. I PAID R285 AS QUOTED. THE PROBLEM WAS NOT FIXED AND I HAD TO GO BACK THE FOLLOWING DAY. I WAS TOLD THEY NEED A PART AND WILL PHONE ME WITH A PRICE. WHICH THEY NEVER DID AND I HAD MY CAR FIXED IN EAST LONDEN. NO I GET AN INVOICE FOR R700 AND WAS TOLD IT WAS FOR 2HR LABOUR, ALTHOUGH THEY WHERE ONLY AT MY CAR FOR 10MIN AND NO SPANNERS. I ALSO ASKED FOR DISCOUNT AND PAY THE ACCOUNT ALLTHOUGH I WAS NOT HAPPY TO RECEIVE THE ACCOUNT.<br> PH BREETZKE;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;943529;23;1;2;0;0;0;0;2;NULL;NULL;NULL;16/01/27 8:41;16/01/27 7:01;not responding for insurance claim;CHL***;homeloane;***;DEAR SIR <br> <br> I have reported that my insurance from standart bank home loan ,I make a claim on Monday an call them I don't get any respond ,I keep calling they don't ans the calls they say they are busy with another claint now iam shock as iam a client also ,an they tell story ,that what I must do an I don't no anything about it ,my house get burn on fire on Monday an as I no that I pay I have insurance not even once I dit not pay ,but now when I make a claim they don't attend me ,THE NAME OF INSURANCE IS STANDART BANK HOME LOAN :ACCOUNT NUMBER ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;228349;901094;18;2;0;0;0;0;2;NULL;NULL;NULL;15/10/15 6:00;16/01/27 7:02;Paid for fishing trip and no response to book;;S.Sewnath / Andre - skipper;;Payment was made in full for a deep sea fishing trip for 8 people at R 8 000. We were unable to go on the original date booked due to weather, and all further attempts to contact them to either book an alternate date or obtain a refund have been in vain. No response is ever received from the email or the cell number provided.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;209899;814134;18;2;0;1;0;0;2;NULL;NULL;NULL;16/01/27 8:59;16/01/27 7:03;Sent order to the wrong address;7,60E+12;;***;I ordered and paid online. I have a confirmation email with the correct delivery address. They sent my order to the wrong address. When asked about it they said I captured that address, but I clearly didn't as the confirmation email proves.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;131764;893260;16;2;0;1;0;0;2;NULL;NULL;NULL;16/01/27 9:02;16/01/27 7:04;Incorrect Contract Migration;***;;***;THIS IS NOW MY THIRD COMPLAINT ON HELLOPETER IN AS MANY WEEKS FOR THE SAME PROBLEM! MTN HAVE NO INTENTION OF FIXING THEIR OWN MISTAKES. THE LAST CALL I HAD FROM MTN WAS FROM THE RETENTIONS DEPT (MAUDE) WHO SAID THAT SHE WOULD SPEAK TO HER SUPERVISOR AND CALL ME BACK. I HAVE NOT RECEIVED A CALL YET.<br> <br> On 1 Sept 2015, I contacted 808 to migrate my contract, ***. MTN then converted my number to a PAYG and not the contract I requested. I have now been battling with MTN Direct since then for them to fix the mistake, but the last response I had, \Our technicians can't find your number on our system so we can't help you.\""<br> <br> I want my number back on the contract as it was before MTN made the mistake.<br> <br> More references: 10 Nov - ***"