Non delivery on spotters fee and passing the buck!

After taking the time to bring a friend to Suzuki to purchase a brand new Suzuki Jimny (Cash I might add...) I am promised a spotters fee by Lesley-Ann Belford. This is many many months ago. I see her a day ago and as I have received nothing as promised I enquire face to face and request a resolution. I am told Nazeem / ****em at McCarthy Suzuki Kenilworth is responsible and did not do his part...another reason given is that things at McCarthy Suzuki is in shambles...according to her. Whatever the reason and excuses I see it as the sales persons responsibility to deliver and follow up. <br> <br> All I can say is do not be fooled by empty promises by this lady. Besides this the same friend who purchased the vehicle cash from her enquired about a replacement arial, etc....this was months ago and she also did not even get back to him. Its great to make the sale, but if you don't want to deal with client enquiries and requests after you have pocketed your fat commission it just boils down to poor after sales service. She now works at Mekor Suzuki in Tygervalley so keep this in mind when you are shopping for your new Suzuki.