No Spare Key 2 months after vehicle purchase

<p>I have a very serious situation whereby I bought a Ford Fiesta from Bidvest Ford McCarthy in Silverlakes on 14 May 2016 and up to date have not received a spare key after several encounters to try communicate and ask what the story was.</p> <p>I am very unhappy with the after sales service of this vehicle as I have been waiting for feedback weeks on weeks on weeks but never get feedback as promised, not from Morne the dealer principle or Riana the Customer relations lady.</p> <p>I am very very upset and have been beyond patient with a trail of emails telling me to await feedback and phone calls but never have anyone get back to me.</p> <p>I take it you understand my frustration and I will appreciate your assistance to get me that spare key.</p> <p>The service before purchase and on purchase day was wonderful I even considered referring people and wrote on Hello Peter about how happy I was but this ordeal is making the whole experience change.</p> <p>I am writing this in the hope of a quicker process to get my spare key.</p> <p>Please help me.</p>