RN
Rolan N

1 reviews | Active since Jan 2014

16 Feb 2015, 18:30

No service history on car even thou advised it had

I purchased a 2009 Chevrolet Cruze 1.8 LT in November from your dealership , when I bought the car it was advised the car has full service history when I took delivery of the car I was advised by Stephen Reinker that the service book has been lost however they will send me copies of the service history , which only copies of 75000km and 90000km were sent to meI have been waiting for this information for over 2 months , <br> <br> In addition to this in the first week of having the car it was found the car is leaking oil , I brought the car back were it was fixed but on return of the car the aircon was not working , I was advised it needed regasing and I should get it regased at my cost and I will be refunded up until today I have not received communication of payment , and the aircon is not working yet again .<br> <br> I have complained to Morne who advised he will sort out the outstanding issues up until today I have not received a response since 05/02/15<br>

0
Replies (1)
McCarthy
McCarthy's reply17 Feb 2015, 14:10
Official
Hello rolan.niacker,

Good day,

Your complaint has been logged and sent through to the dealership and management for resolution. I will be assisting you, please contact me should you need additional help.

Your reference number with Customer Care is REF 5208.

Regards

Sani Moyo
McCarthy Customer Care
***
www.facebook.com/mccarthywecare