1 reviews | Active since May 2017

25 May 2017, 15:46

NO SERVICE- DISGUSTING

<p>After thinking I purchased a nice vehicle from Bidvest McCarthy Pre-Owned Sandton, the day I take it home, I discover accident damage that was never disclosed. I returned the vehicle to which they confirmed to cancel my finance deal.</p> <p> </p> <p>At the end of the month, my account got debited for a vehicle that I do not own! And Standard Bank who it was financed through has no knnowledge of my cancellation.</p> <p> </p> <p>Only after phoning both the bank and the dealership, did I get a cancellation notice almost a month later, after I paid for a vehile I dont drive!</p> <p> </p> <p>No apologies from the dealership - nothing!!! Just an FYI saying it will be investigated by 5 June.</p> <p> </p> <p>This service is unacceptable! The dealership is not friendly, the Manager shows no interest. I am disgusted!!!</p>

0
Replies (1)
McCarthy
McCarthy's reply13 Jun 2017, 14:34
Official

Good day

My sincere apologies for your experience. If the issue has not yet been resolved please email us at ***

Regards

Bidvest McCarthy Customer Care

Best regards,