1 reviews | Active since Aug 2017

07 Aug 2017, 10:21

No sell serving after agreement to buy

<p>I am utterly disappointed at Norman Chauke treatment. Most car dealers once da communication from da Bank is finalized you can get yo car. I even signed wit Bank day release form on da 03-08-2017 Nd if not u da dealer doesn't ship u off to another agent without calling u. Even on da emails train He doesn't bother to respond. Da last I received a call from McCarthy Gezina was to confirm r u taking da car or not . Its like they don't value me as client anymore. Nd now they say when I get a car. Its just going to b a Key handoff nd no Ribbons. Buying a car from McCarthy u feel worthless. I regret walking into da dealer ship. God knows if nd when I'll get da CAR or not. </p>

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Replies (3)
McCarthy
McCarthy's reply07 Aug 2017, 11:33
Official

Good day,

Your complaint has been logged and sent through to the dealership and management for resolution. I will be assisting you, please contact me should you need additional help.

Your reference number with Customer Care is REF 6266

Regards

Bidvest McCarthy Customer Care
***

McCarthy
McCarthy's reply07 Aug 2017, 11:33
Official

Good day,

Your complaint has been logged and sent through to the dealership and management for resolution. I will be assisting you, please contact me should you need additional help.

Your reference number with Customer Care is REF 6266

Regards

Bidvest McCarthy Customer Care
***

McCarthy
McCarthy's reply07 Aug 2017, 11:33
Official

Good day,

Your complaint has been logged and sent through to the dealership and management for resolution. I will be assisting you, please contact me should you need additional help.

Your reference number with Customer Care is REF 6266

Regards

Bidvest McCarthy Customer Care
***