CC
Christine C

1 reviews | Active since Dec 2017

19 Dec 2017, 10:36

No more trust

Being a third time buyer from McCarthy Toyota in Pinetown I was sold a vehicle that had been in an accident yet was assured it was not. After the first 30 day assessment, the vehicle was returned for repair and only a portion of the complaints dealt with. Within the first three months so much went wrong with the car and the Dealer Principal agreed to refund me in full which I am grateful for. It's now been four days since the car was returned and I am still waiting for the refund. In the meantime I have no vehicle as I need these funds to pay for the replacement vehicle.

0
Replies (2)
McCarthy
McCarthy's reply19 Dec 2017, 12:01
Official

Good Day,

I have opened a case for your complaint and your reference number is 6487. Please feel free to contact me regarding anything more you may need.

Regards

Bidvest McCarthy Customer Care

Best regards,

CC
Christine C's update19 Dec 2017, 13:36
Reviewer Update
Thank you. Gordon said he would follow up on the refund but no news as yet.