No lift offered after sending my car for service.

On the 12 August 2015, at about 08:00 in the morning I sent my car for service at McCarthy Kingsmead Durban, ref ***. The first lift vehicle that was available was full before I could even get into the vehicle. The vehicle was only limited to take 4 passengers. I waited more than an hour for the next available vehicle to get a lift, until I realised that the same is going to cost me another extra 30 minutes of waiting, then I chose to walk back to my workplace. I realised that my vehicle was already on the ramp and being serviced, and that it was likely that my car would be ready before I even get a lift back to work. <br> <br> I spoke to the Manager in charge Mr Keshen Govender and that did not yeald any result but got a lot of excuses that did not help me in the end. A reasonable Manager would have tried to offer an alternative transport rather than the excuses he gave me, hence my workplace is less that a kilometre away from the dealer. I had an alternative to walk back to my workplace and other customers were stranded because their workplce was further away compared to mine. <br> <br> The previous Manager, Glenda Austin was a more caring Manager and she new all her customers.