JB
Joanne B
1 reviews | Active since Aug 2015
17 Aug 2015, 07:18
NO INTEREST
From the time we purchased our car, the registration took 2 months. They never returned calls. They had excuses for everything, 1st service again no interest. They have no desire to help the customer. All the staff are rude and lazy. I will never again buy a VW I'm stuck for the next 2 years but that's it. And I will make sure everyone knows that VW is useless. The car seats are fraying already it's 3 months old. The ball joint is knocking already. The boot does not close. There is no quality in the car, the staff or the management.
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Replies (1)
McCarthy's replyOfficial
17 Aug 2015, 09:41Hello JoanneBristow,
Good day,
Your complaint has been logged and sent through to the dealership and management for resolution. I will be assisting you, please contact me should you need additional help.
Your reference number with Customer Care is REF 5593.
Regards
Sani Moyo
McCarthy Customer Care
***
Good day,
Your complaint has been logged and sent through to the dealership and management for resolution. I will be assisting you, please contact me should you need additional help.
Your reference number with Customer Care is REF 5593.
Regards
Sani Moyo
McCarthy Customer Care
***
Best regards,
McCarthy's reply17 Aug 2015, 09:41
Official
Hello JoanneBristow,
Good day,
Your complaint has been logged and sent through to the dealership and management for resolution. I will be assisting you, please contact me should you need additional help.
Your reference number with Customer Care is REF 5593.
Regards
Sani Moyo
McCarthy Customer Care
***
Good day,
Your complaint has been logged and sent through to the dealership and management for resolution. I will be assisting you, please contact me should you need additional help.
Your reference number with Customer Care is REF 5593.
Regards
Sani Moyo
McCarthy Customer Care
***
Best regards,