LM
Lerato M
1 reviews | Active since Sept 2015
22 Sept 2015, 10:14
NO FEEDBACK
Good day, I bought a car from Mcarthy Witbank in 2014 to date I have not received my spare key or my service book. When I lodged my claim the first time someone called and said they would give me feedback. to date I have not heard anything. I lodged a second complaint and one lady called me and said she would get back to me. to date she has not gotten back to me. I then called and they gave me the \managers"cell phone number"
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Replies (1)
McCarthy's replyOfficial
22 Sept 2015, 16:29Hello Lerato_Mulaudzi5,
Good day,
Your complaint has been logged and sent through to the dealership and management for resolution. I will be assisting you, please contact me should you need additional help.
Your reference number with Customer Care is REF 5662.
Regards
Sani Moyo
McCarthy Customer Care
***
Good day,
Your complaint has been logged and sent through to the dealership and management for resolution. I will be assisting you, please contact me should you need additional help.
Your reference number with Customer Care is REF 5662.
Regards
Sani Moyo
McCarthy Customer Care
***
Best regards,
McCarthy's reply22 Sept 2015, 16:29
Official
Hello Lerato_Mulaudzi5,
Good day,
Your complaint has been logged and sent through to the dealership and management for resolution. I will be assisting you, please contact me should you need additional help.
Your reference number with Customer Care is REF 5662.
Regards
Sani Moyo
McCarthy Customer Care
***
Good day,
Your complaint has been logged and sent through to the dealership and management for resolution. I will be assisting you, please contact me should you need additional help.
Your reference number with Customer Care is REF 5662.
Regards
Sani Moyo
McCarthy Customer Care
***
Best regards,