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I towed my car to the branch on Friday. After being told they will only be able to look at it on Monday I said fine. On Tuesday I called the branch 5 times, trying to get more information regarding my broken down vehicle. No one bothered to call me back, after I left multiple messages. On Wednesday same thing, had to call the DP of the branch, and he must have done called the Service Manager and got things sorted. I will never take my vehicle to that branch again. It was overall a horrible experience.
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McCarthy's replyOfficial
17 Jun 2015, 12:14Hello mjbenade,
Good day,
Your complaint has been logged and sent through to the dealership and management for resolution. I will be assisting you, please contact me should you need additional help.
Your reference number with Customer Care is REF 5479.
Regards
Sani Moyo
McCarthy Customer Care
***
www.facebook.com/mccarthywecare
Good day,
Your complaint has been logged and sent through to the dealership and management for resolution. I will be assisting you, please contact me should you need additional help.
Your reference number with Customer Care is REF 5479.
Regards
Sani Moyo
McCarthy Customer Care
***
www.facebook.com/mccarthywecare
McCarthy's reply17 Jun 2015, 12:14
Official
Hello mjbenade,
Good day,
Your complaint has been logged and sent through to the dealership and management for resolution. I will be assisting you, please contact me should you need additional help.
Your reference number with Customer Care is REF 5479.
Regards
Sani Moyo
McCarthy Customer Care
***
www.facebook.com/mccarthywecare
Good day,
Your complaint has been logged and sent through to the dealership and management for resolution. I will be assisting you, please contact me should you need additional help.
Your reference number with Customer Care is REF 5479.
Regards
Sani Moyo
McCarthy Customer Care
***
www.facebook.com/mccarthywecare