No customer service

This guy is the new sales manager at McCarthy Lanc Rover Constantia Kloof. He has no regard for customers. He cancelled a meeting at 5:30pm the night before an 8am meeting that was scheduled to discuss poor customer service in the first place. He is argumentative and aggressive. I feel bul**** by this person. I am the paying customer and he dictates to me what is acceptable on my new car. I am totally broken by the interactions I have had with this guy. All the staff at this dealership seem to have a similar disregard and dismissive, argumentative and aggressive approach to customers. The service advisor I dealt with had a similar attitude and dismissed my complaint about a chipped windscreen on my new car and refused to assist me further.