NO CUSTOMER CARE AND AFTER SALES CARE AT MCCARTHY DEALER (MALBORO)!!!!!!!!!!!!!

<p>On the 15th of February 2017 my husband and I took delievery of our BMW 5 SERIES from Mccarthy (Malboro)delearship.</p> <p> </p> <p>The car what we had been looking for for the longest of time and my husband felt that buy the vehicle cash would be an ideal way to enjoy it.</p> <p> </p> <p>When we inspected the vehicle at home,we noticed that we were not issued the spare key and that the car didnt have the 'mat set' for the back seat. We immediatly called the dealership and wer promissed both items soonest.</p> <p> </p> <p>It has been over a motnh now and we are still without the two 'short delievered items'. What bothers us the most is the way that this dealerdhip is giving BMW a bad name and to top it all off the sales person ****ed on several occasions when called about the delievery of the items.</p> <p> </p> <p>We have bought from this delaership befor and we were planing on buying anothing vehicle (next month from them)but after the horrible way in which we have been treated we have vouwed never to set foot at the dealership and to further more taake this matter up with legal servises. Wwe currently have documens that were signed when collecting the vehicle and nothing was disclosed to us with regards to the missing items.</p> <p> </p> <p>Mccarthy (Malboro) should be closed down or the sales person must explain the horrible manner in which he treated a 'cash-sales client'!</p> <p> </p> <p>I will discourage any one wanting to buy from this dealership!!!</p> <p> </p> <p>Mrs Mtshali</p>