Nissan Qashqai still not resolved

I really do yhink that Mccarthy Nissan Randburg is a lot of b.... I had a meeting with the dealer principal, Dean, he promised me that he would make sure that my vehicle is sorted out for me. What a load of bull. My car was at the dealer for three weeks in February, it has now been back with them for another four weeks and I still do not have my car back. Dean promised me that he would make sure the car's windscreen is sorted out as well, and as usual all empty promises. When I went there two weeks ago to have a look at my car, Dean wasn't even available. The service manager does not even get back to me, they get their service consultant to e-mail me, not even phone me. PATHETIC PEOPLE. I need to get in contact with somebody at Mccarthy that can sort this out and fast. It does not help that Mccarthy's call center sends them an e-mail and they don't even care to reply or sort out this problem. I am now totally fed up with them. I bought an automatic car because I injured my back, they gave me a manual car which I have been unable to drive for the past week due to my injury and have to rely on other people to get to work. I have now had it!