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dualdreamteam D

1 reviews | Active since Jul 2016

15 Mar 2017, 10:27

Nissan Qashqai 1.6 Dci Acenta Tech CVT - DO NOT BUY

<p>I purchased a brand new Qashqai 1.6 CVT in July last year From Edenvale Nissan. From the very first day, I had issues with the vehicle. I had taken my vehicle back to Edenvale probably 5 times and every time I was told that there is no problem. The very first time I was told that the engine needed to run in, I thought that was the right thing to do, and I gave it time. I was told that maybe it was me and not the vehicle that was the problem. The last time I complained to Edenvale, they kept my vehicle for 3-4 days and still nothing was done to correct the problem. I then decided I will take the vehicle to another dealer, Nissan Randburg. My vehicle was dropped off on the 8th March and I collected it yesterday afternoon. I was told that all upgrades were done on the vehicle BUT they could not do a comparison as they could not source the exact vehicle as mine. Obviously I was the last "catch" who purchased this last problem vehicle. I was asked to test my vehicle as everything was done according to the factory. THE PROBLEM STILL PERSISTS, IT SEEMS LIKE NOTHING WAS DONE ON MY VEHICLE AND IT IS EXACTLY THE SAME.</p> <p>I urge people not to purchase this vehicle, you will have continuous problems with it and Nissan will wait until the vehicle is past the warranty period and will then claim no liability for this vehicle. I would have a totally different point of view had I not had problems with this vehicle from day 1. I have all my correspondence with Nissan from day 1 and now I am being shunted around buying time for Nissan until my vehicle is out of warranty.</p> <p> </p> <p>I am absolutely disgusted with the nonchalant manner in which this complaint is being handled. I have no other option but to seek assistance from the Ombudsman.</p>

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Replies (1)
McCarthy
McCarthy's reply14 Jun 2017, 08:31
Official

Good day

My sincere apologies for your experience. If the issue has not yet been resolved please email us at ***

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Bidvest McCarthy Customer Care