Nissan customer care bad service

<p>I have repeatedly taken my car back (over 15 times) to Nissan to get my new brake discs and pads sorted. The same problem keeps recurring after promises to fix the issue. Constantly bounced back from Nissan Customer Care and the dealership to try and get the matter sorted. All these trial and error I am paying for and need to continue paying for. Now I have been requested to bring my car in at and get a courtesy car at very adverse insurance conditions. Attempts to resolve the issue has fallen on deaf ears with Monica (supervisor at Nissan Customer Care) refusing to talk to me with the "I need to deal with it" response through the service advisor. I'm not happy with the service I have received and I've expressed that to the service manager and the Nissan customer care advisor. And I am specifically not happy with the dealership courtesy car with a very high excess and Customer Cares dismissive attitude to correct this. </p> <p> </p>