tS
tom S

1 reviews | Active since Jan 2017

26 Jan 2017, 07:56

my long distance purchase of a vehicle from Mc Carthy Volkswagen SILVEROAKS PRETORIA

<p> I FOUND A TOYOTA LAND CRUISER ADVERTISED BY THEM I PHONED SPOKE SPOKE TO THE SALES PERSON AND PAID FOR THE VEHICLE IN GOOD FAITH UPON RECIEVING THE CAR ON THE SUNDAY FROM THE TRANSPORTERS ON THE MONDAY I TOOK IT IN FOR A DYNA TUNE TO BE TOLD AND SHOWN THAT THE INTERCOOLER WAS NOT WORKING THE FINS HAD BEEN PUSHED FLAT I PRESUME BY A HIGH PRESSURE CLEANER I STIL HAVE NOT HAD ANY JOY IN RESOLVING THIS PROBLEM TO THEN BE TOLD THAT ICOULD OF DONE IT BUT IF YOU LOOK AT THE PICTURES OF THE VEHICLE SENT TO ME YOU CAN SEE THE INTERCOOLER IS NOT RIGHT SO HOW DOES IT GO THROUGH IS 120 POINT CHECK I THINK IT IS VERRY ********* OF THE DEALERSHIP AND WOULD NOT RECOMEND THEM TO ANYONE</p>

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Replies (2)
McCarthy
McCarthy's reply14 Feb 2017, 13:37
Official

Good day,

Your complaint has been logged and sent through to the dealership and management for resolution. I will be assisting you, please contact me should you need additional help.

Your reference number with Customer Care is REF 6185.

Regards

Bidvest McCarthy Customer Care
***

tS
tom S's update28 Feb 2017, 08:37
Reviewer Update

sorry my mistake it is Silver lakes Mc Carthy Volkswagen