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glen.reddy glen.reddy

1 reviews | Active since Mar 2017

14 Feb 2018, 10:29

Mislead by Sales person on purchase of vehicle

I saw a car i liked and opted to purchase the vehicle based that the car was under warranty. I was assured by the sales person on a number of occasions the vehicle was still under warranty. The sales person then offered me an extra 2 year warranty on the vehicle, and processed finance on the deal. I was then given the go ahead to seek insurance and get this arranged, which i have completed. On the day of delivery the sales person calls me and advises me that he will not be honoring the warranty on the vehicle any longer after assuring me he would and offering me the extended warranty that i agreed to. I was mislead and **** to by the sales person just to make a quick sale. I now have to fork out for the insurance and have wasted alot of my time and effort. This was a terrible experience for me and i would not advise anyone to deal with them.

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Replies (1)
McCarthy
McCarthy's reply14 Feb 2018, 11:10
Official

Good Day,

Thank you for bringing this to our attention. We have sent through your complaint to the relevant
departments and they will be in contact with you to resolve this matter as soon as possible.
Your reference number is 6545.

Please feel free to contact me regarding anything.

Regards,

Bidvest McCarthy Customer Care
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