McCathy Centurion, unhappy customer

On Monday 2nd of July 2018 I sent my car for service at McCathy Centurion. I am not satisfied with the service I was given. After the service I had problems with the battery that kept switching off in less than 24hr after receiving my car. I called in at to explain the error that their service team made and still no one was willing to acknowledge the mistake but all they did was shift the blame on me to say maybe my battery is probably old and that I should go back to them to install a new one if it’s covered by my insurer. Instead I called the road assist to have a look at it, the guys mentioned that my battery is completely new and whoever touched my battery while my car was in for service, hasn’t tightened my bolts the way they were prior to the car coming in for service. He mentioned that my bolts were just loose.

I called McCathy front desk service to explain their mishap and was told they would call me back and that was yesterday and no one has bothered to call me back