ZJ
Zahaid J
1 reviews | Active since Apr 2009
05 May 2015, 15:27
McCarthy VW no customer satisfaction
Formal complaint service consultant , Management <br> service booked 25th April ,whereby i confirmed the current promotion special for VW Polos price as per VW webside and magazine ad<br> The consultant confirmed this.On the 29th when my wife collects the veh the \service "consultant Neo Matlhaku states he is not aware of this special "
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Replies (1)
McCarthy's replyOfficial
05 May 2015, 16:42Hello Zahaid,
Good day,
Your complaint has been logged and sent through to the dealership and management for resolution. I will be assisting you, please contact me should you need additional help.
Your reference number with Customer Care is REF 5391.
Regards
Sani Moyo
McCarthy Customer Care
***
www.facebook.com/mccarthywecare
Good day,
Your complaint has been logged and sent through to the dealership and management for resolution. I will be assisting you, please contact me should you need additional help.
Your reference number with Customer Care is REF 5391.
Regards
Sani Moyo
McCarthy Customer Care
***
www.facebook.com/mccarthywecare
Best regards,
McCarthy's reply05 May 2015, 16:42
Official
Hello Zahaid,
Good day,
Your complaint has been logged and sent through to the dealership and management for resolution. I will be assisting you, please contact me should you need additional help.
Your reference number with Customer Care is REF 5391.
Regards
Sani Moyo
McCarthy Customer Care
***
www.facebook.com/mccarthywecare
Good day,
Your complaint has been logged and sent through to the dealership and management for resolution. I will be assisting you, please contact me should you need additional help.
Your reference number with Customer Care is REF 5391.
Regards
Sani Moyo
McCarthy Customer Care
***
www.facebook.com/mccarthywecare
Best regards,