McCarthy VW Mastercars Gezina

I Bought a car from McCarthy VW Mastercars Gezina (542 Voortrekkers Road) in March this year, on the 15th of March I singed the agreement and told the dealership i will come and collect the car 2nd of April. When I saw the car it had minor things that needed to be attended to and the sales man advised me that all stuff is to be sorted before the collection day.

Came the 2nd of April the car still was in the same condition and nothing was fixed as previously agreed, It was late had made arrangements around the car so i took the car and went home. On the day driving back home I picked up additional problems with the car including a sound coming from the rear wheels, the car kept on going back to the dealership only a potion of the paint job was done.

The second week of April I personally took the car to the dealership I spoke to the manager and he said I should note everything and send an email with all the issues i have picked up with the car, time went by but still not getting fixed, been going back and forth to the dealership using my own petrol, since i was told all vehicles are not tracker fitted so they can't borrow me a car...... I was asked to bring the car in again, about a month ago was taken in for three days but when it returned they had only straightened out two rims from the rear, when i got the car still has the noise(bearing), made me buy tires because they had been insisting that it not bearings.

Finally because the car was still not fixed and a lot of driving to Pta from Centurion (work) i was told I should look for a Hi-Q around centurion, ask them to do under carriage so that we can fix all issues related to wheels then VW will pay, HI-q diagnosed the car and gave a report and a quote for the Job. This information was sent to the Sales manager at Gezina, he never responded, the following day i took the car in to Hi-Q for the repairs, car was fixed and an invoice was sent back VW, no response, then I called the sales manager and told him, he advised cut off is 14:30 for EFTs's and he is also not in the office so no one is there to authorize but also said he'll make a few calls to see what he can do. never called me back, was left stranded so i paid the R9800 so that can get home(Vereeniging). I sent the proof of payment together with the invoice and he responded it's too much, he never anticipated to come to that amount and that we must go 50/50. After long fights he then said he will pay 8000. it's been 7 days now, nothing is back in my account, have unpaid debit orders, vacation had to be cut short, this car has just been a liability from day one I drove it because of bad service.