McCarthy Toyota Edenvale Appalling

The complete service I got from Toyota Edenvale was ridiculous when Toyota called and asked me to rate my experience I didn't hear anything further of how this will be rectified. I left numerous messages to get answers and no-one bothered to call me on one of the days I called six times. The first week I had the car I wasn't happy with it, didn't feel safe in it, gears get stuck, the car is rattling, then i got told i must just drive it for a little longer and then we will see if i take to it then only to find out afterwards that there was only a week grace period to return the car but i told them in the first few days i had it i wasn't happy. I then called to get my vehicle back and i was told by Ian oh sorry it's sold and the car has already been delivered only to find out that the deal hadnt gone through yet and the car was still on the floor...... I got Toyota Alberton to call and double check on this for me and it was confirmed the following week the car was still on the floor and only then was it being delivered and that was a week later. I am appalled by this and I got **** to. This was the worst service I have received all round in a dealership. I am furious!!!