KS
Kagiso S

1 reviews | Active since Feb 2015

18 Feb 2015, 14:48

Mccarthy Nissan BAD BAD service

I am a recent customer who has just purchased a vehicle from Mccarthy Nissan Woodmead.<br> Now the staff there has been promising me number plates since the 2nd of February, I have been to the offices in Woodmead 3 times to request the whereabouts of my plates. I have now run out of patience, to the point where I want to cancel the deal. <br> <br> The sales executive and Manager have been giving me empty promises and I believe it is a violation to my rights as a customer.I need to emphasize on the fact that my permit is expiring on 21st February which is two days from now.<br> <br> I took the time to actually go to the offices yesterday, that is the third time I take time off from work to try and resolve this issue. They promised to call me first thing in the morning, it is almost close of business and they still have not called me to inform me on my plates. I have wasted my time, energy and money trying to resolve this issue. I should not be there making people aware of their job duties, I am the customer. I do not have an explanation from them on the actual cause of the number plate delay and frankly I am fed up.<br>

0
Replies (1)
McCarthy
McCarthy's reply19 Feb 2015, 08:38
Official
Hello SmartKayseb,

Good day,

Your complaint has been logged and sent through to the dealership and management for resolution. I will be assisting you, please contact me should you need additional help.

Your reference number with Customer Care is REF 5214.

Regards

Sani Moyo
McCarthy Customer Care
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