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Karel E

1 reviews | Active since Apr 2011

13 Feb 2015, 08:43

Mccarthy Chevrolet Menlyn damaged my Vehicle

What a disappointment. I bought a Chevrolet Utility from Niel at Mccarthy Chevrolet Menlyn. On receipt the vehicle was dented and scratched for which I returned it, I also installed a tracker unit they did not know off.<br> With the tracker I caught them speeding 3 separate times, one time 89km in a 60km zone in 100m stretch between traffic lights with a brand new vehicle. They refused to replace the vehicle and this is now almost a year later. I have returned for the first service and to fix scratches and some technical faults they kept the vehicle for 20 days after which I received it back with scratches on the gear nob, dash board, instrument panel and the drivers door. The radio does not work and the fan-belts are screeching. This is now a week since Niel van Staden promised me that every thing would be sorted out and After numerous calls even to his manager Bart Hetsema with no result. I am still driving a scratched car with no radio. I reported it to GM with no joy.<br> Spare you self heartache do not support them!

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Replies (1)
McCarthy
McCarthy's reply13 Feb 2015, 11:31
Official
Hello Karel E,

Good day,

Your complaint has been logged and sent through to the dealership and management for resolution. I will be assisting you, please contact me should you need additional help.

Your reference number with Customer Care is REF 5198.

Regards

Sani Moyo
McCarthy Customer Care
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