KINGSMEAD TOYOTA BE CAUTIOUS WHEN BUYING NEW VEHICLE

<p>Bought a new Fortuner on 29/12/2016 and paid cash.On taking delivery on 5/1/2017 salesman Dinesh made me sign a document that the vehicle is free of defects.After removing the covering and ribbon from the vehicle i asked if there was any scratches on the vehicle,He then showed me an ugly scratch on the door,which he claims he was going to tell me about,I said him that he should have told me earlier before signing the papers.he requested i take delivery,and that he would send someone to touch up the vehicle.I refused.The manager Viresh was called and he offered to change the door of the vehicle.i refused and requested a new vehicle which they could never provide.Matter was reported to Toyota Head Office,who assisted.After 22 days i finally received a confirmation from the manager that i will be getting a refund,without interest.There customer service is terrible.The never,or seldom will return a call.Glad i never bought my vehicle from them.Matter was reported to consumer watch,and await their reply.</p>