inacceptable service

<p>I took my car for a diagnostic, the car key got lost, i had to wait 3 good weeks. the car came out in a worst condition, with battery issues, engine cutting, the fuse box cover broken, white smoke coming out underneath the car. the complains that i made about my car condition were simply ignored. And as bonus for the diagnostic, i got a quote with a ridiculous amount, just to fix the ABS system, a door latch, one windows switch button and the annual service...</p> <p>I also need to mention that even the hat that i forgot inside the car has just disappeared.</p>