JM
Jomo M

1 reviews | Active since May 2017

19 Jul 2017, 11:53

I am very upset

<p>I got my new car in May 2017, its a Datsun-Go. Its my first car and I was over the moon that my days of using public transport are over. So far I have been driving the car without any problems, I enjoyed every drive and all was okay. On Monday 17 July 2017, I installed a Tracker, and sudenly I am experiencing problems and back again to public transport. My car does not want to start. I called Nissan in Joburg City and I spoke to the sales guy by the name of Abel (18 July2017 @ 19:00 and he confirmed they have a lot of problems with tracker installations on the Datsun-Go. I also called Car Tracker and they confirm the battery power is below 7 and it cannot even recharge the vehicle. Its a dead cell in the battery. All am asking is for Nissan to fix my battery. I have a new job and I cannot spend money fixing a new car. I am EXPECTING to drive hassle-free at least for sometimes. My job demands traveling to get new business. I am losing money everyday without a car. Please I am asking you to attend to my car. Please contact me ********** Christopher. I am very upset.</p>

0
Replies (2)
McCarthy
McCarthy's reply17 Oct 2017, 13:51
Official

Good day,

Your complaint has been logged and sent through to the dealership and management for resolution. I will be assisting you, please contact me should you need additional help.

Your reference number with Customer Care is REF 6368.

Regards

Bidvest McCarthy Customer Care
***

McCarthy
McCarthy's reply17 Oct 2017, 13:51
Official

Good day,

Your complaint has been logged and sent through to the dealership and management for resolution. I will be assisting you, please contact me should you need additional help.

Your reference number with Customer Care is REF 6368.

Regards

Bidvest McCarthy Customer Care
***