Hyundai i30 Bought from them

I have bought my hyundai i30 From the afore mentioned company. i paid for the car in full and i asked for Vehicle's Manual and spare keys for the car. I have been recieving bad service in terms of feedback regarding it. I was told that i wont get a spare key cos the previous owner didn't give them back and i should go and buy them from Hyundai. Which all this should have been communicated to me before they accepted my money. Service Record: was told i should go to Hyundai for this-If you selling a car, as a delear one has to have these. Still to date i haven't recieved the car's manual. i even went around to look for it and found one in midrand, sent them the qoute but since they havent gotten back to me. I am really Shocked that in this day and age there are people that operates like this. This is the worst company i had to deal with.Every document for the car that i have gotten so far, had to wait for 2 weeks and to top it off, i was told the car was serviced when i bought. then i experienced problems with the brakes, which they took it back to Hyundai Menlyn which took them 4 days to fix which is something they should have checked before they sell the car. I am not happy.